FAQ
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What cleaning services do you offer?We provide a wide range of cleaning services, including regular residential cleaning, deep cleaning, office and business cleaning, Airbnb and vacation rental cleaning, post-event cleaning, and exterior cleaning.
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How do I get a quote for your services?To receive a custom estimate, simply fill out our form with your name, phone number, and details of the service you need. One of our team members will contact you shortly to discuss the details and provide a tailored quote.
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Do I need to be home during the cleaning?It’s entirely up to you! You can choose to be home during the cleaning, or you can arrange for our team to access your home while you’re away. We ensure professionalism and trust at all times.
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How often can I schedule cleanings?We offer flexible cleaning schedules. You can book our services weekly, bi-weekly, monthly, or for a one-time clean, depending on your needs.
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What type of cleaning products do you use?We use high-quality cleaning products that are safe and effective. If you prefer eco-friendly or green products, we also offer options tailored to your preferences.
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Is satisfaction guaranteed?Yes! We take pride in our work and ensure that you are 100% satisfied with our services. If something isn’t up to your standards, let us know, and we’ll make it right.También puedes eliminar o personalizar el tÃtulo en tu app móvil, desde la pestaña Sitio y app en la app Wix Owner.
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How do you handle cancellations or rescheduling?We understand that plans can change. You can cancel or reschedule your cleaning with at least 24 hours' notice to avoid any cancellation fees.
Billing and Pricing
Payment Methods
At Millan Cleaning, we currently accept cash and Zelle as our preferred payment methods. These options provide a simple, secure, and convenient way for clients to settle their invoices. We aim to ensure an easy and transparent payment process, allowing us to focus on delivering the best possible service.
Cancellation Policy
To cancel or reschedule a service, we kindly ask that you notify us at least 24 hours in advance. This helps us manage our scheduling efficiently and allows us to accommodate other clients in need of our services. We understand that unexpected situations arise, and we will always do our best to work with you on finding a new time that suits your needs.
Satisfaction Guarantee
Your satisfaction is our priority. If for any reason you are not happy with our service, we will do everything we can to make it right. Your peace of mind and trust in our work are fundamental to us.